Maraisa Marquez is a bilingual customer service agent with a bachelor’s degree in International Trade and several years of experience in the telecommunications and contact center industry. She has worked with global companies where she developed expertise in customer assistance, payment processing, and technical troubleshooting, always with a focus on empathy and clear communication.

As an immigrant herself, Maraisa brings a personal understanding of the challenges and aspirations that come with building a life in a new country. This experience fuels her commitment to supporting others, combining her professional skills with compassion and a strong sense of responsibility. Her journey reflects resilience, adaptability, and the drive to help people navigate complex processes with confidence.